Hosting
Plans, control panel, and server configuration
- Can you host my Umbraco Cloud version 7, 8 or 9+ website? Yes, we can host your Umbraco version 7, 8 or 9+ website created within Umbraco Cloud. Please note you will lose the Umbraco Deploy feature, we recommend
- I am getting error "The key {....} was not found in the key ring" in my Umbraco V9+ logs If you are seeing the following exception in your Umbraco V9+ logs: Unhandled exception. System.Security.Cryptography.CryptographicException: The key
- Can you provide a page to view the external uptime report for my website? Yes, we can provide a page where you can view the externally monitored uptime for your website.Please note the uptime measured is not the final number we
- I have updated my DNS and now I get an SSL error If you have updated your DNS and are not using our nameservers please read the below articles to ensure you have configured them correctly: Can I use my
- Do you support PHP or WordPress? We support PHP on our UmbOne (Linux) packages, you can browse these here.
- I'm getting Cloudflare DNS Error 1016 If you have migrated from a provider which uses Cloudflare SaaS, or an enterprise Cloudflare subscription then you may recieve the following error: Error
- Do you support xStatic? Yes, we can host your xStatic website
- Is Ucommerce supported on your platform? Yes, Ucommerce is fully supported on our platform.
- Does your Windows hosting support .NET Core? Yes, we support every LTS version of .NET Core with the inclusion of .NET 5 which is fully supported.
- Is UmbOne configured for 32Bit or 64Bit application pools? By default the application pools for UmbOne are configured to run in 32Bit mode, if you require these to be changed to 64Bit mode please contact support
- How are the backups handled? We backup our servers nightly within the datacenter to block storage, we also backup nightly to Microsoft Azure. Our SQL servers are backed up nightly
- Is URL Rewrite installed? Yes, as standard URL Rewrite is available and installed on our servers.
- How can I view my error log on UmbOne using .NET Core or .NET 5+ ? To output your .NET Core or .NET 5+ errors to a disk file you will need to set the stdoutLogEnabled and stdoutLogFile attributes within the web.config In
- Is Vendr supported on your platform? Yes, Vendr is fully supported on our platform
- How do I change file permissions on my website? UmbOne package instructions: You can change the file permissions on your website via SolidCP. Head to SolidCP Click Hosting Space Menu on the left-hand
- My Umbraco Forms files are accessible without being logged in If you self-manage your zone follow the steps below: Cloudflare by default caches all static assets, most files uploaded via Umbraco Forms will be classed
- How do I check UmbHost service status? You or your customers can check the status of the UmbHost platform on our Status page: http://status.umbhost.net/ If we're carrying-out maintenance, this
- My Umbraco site is returning an error of: "Cannot load libwebp.dll" Older versions of Umbraco relied on Image Processor and a plugin called ImageProcessor.Plugins.WebP to be able to show images in webp format. If you are
- How do I set up a scheduled task? You can set up a scheduled task within the SolidCP control panel. Head to SolidCP Click Hosting Space Menu on the left-hand side of the control panel
- My website Application Pool keeps stopping, why is this? A per our Acceptable Use Policy and Terms and Conditions, by default all websites have a memory limit of 2048 megabytes (2GB). When this memory limit is
- [VIDEO] How to Deploy Your Umbraco Site to UmbHost from AppVeyor Paul Seal over at codeshare.co.uk has made a video to show how to get started on our hosting service using AppVeyor.
- What are the Umbraco file / folder permissions and how do I set them? You can change the file permissions on your website via SolidCP. Head to SolidCP Click Hosting Space Menu on the left-hand side of the control panel. Then
- What do I do if I believe a site is in breach of UmbHost's policies? UmbHost impose a strict Acceptable Use Policy and Terms of Service which customers must adhere-to. These cover illegal activities, prohibit certain
- What is my temporary URL? When you order a hosting package you’re given a temporary URL. Your temporary URL will be in the format of ‘USERNAME.umbhost.dev’
- What version of Windows do you run? We run Windows Server 2019 for our web servers, we run Ubuntu 20.04 for our SQL Servers. We are in the process of introducting Windows Server 2022 for our
- What versions of .NET Framework do you support? We support every version of .NET Framework from 3.5.
- What versions of Umbraco do you support? We officially support every version of Umbraco 7+, older versions may work on our platform but we cannot provide any support for these
- Why am I seeing this error: Microsoft.AspNetCore.Antiforgery.AntiforgeryValidationException: The antiforgery token could not be decrypted. If you see the error: Microsoft.AspNetCore.Antiforgery.AntiforgeryValidationException: The antiforgery token could not be decrypted. We will need to tweak