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Billing & Legal

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  • Are you registered with the Information Commissioner's Office (ICO)? Yes, as per the GDPR/Data Protection Act 2018, we are registered with the ICO, our registration number is: ZB240329 you can search the register here. You
  • Do you have insurance? Yes, we have professional indemnity insurance with cover up to £1,000,000. We are insured through Hiscox Insurance Company Limited. Our certificate can be
  • How do I cancel a hosting package? You can cancel your hosting package by browsing to the service within your account, and selecting the cancel service button. The cancellation will start
  • How do I claim my free developer/staging hosting package? Once you have purchased UmbOne, open a support ticket to make this request. Please note the free developer/staging hosting package is for non-public

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